Optical Assistant/Receptionist

Hours and days to be discussed, however weekend work maybe required to cover holidays.

About us:

Ben Mirkin Eyecare is a boutique optometrists based in the heart of Brent Cross Shopping Centre. With long standing relationships with our clientele going back over 40 years.  Ben Mirkin eyecare is considered a premium eyewear company, known for its family feel and exceptional service.

The receptionist/optical assistant will play a vital role in providing our customers and patients with the very best experience at Ben Mirkin Eyecare. 

Key responsibilities:

• Answering the phone, making appointments and dealing with customer enquiries 

• Proficiency in using computerised systems for booking appointments, records keeping and entering prescriptions

• Schedule appointments and manage patient records

• Maintain inventory of optical supplies and assist with ordering as needed

• Delivering outstanding patient/customer care service 

• Creating great rapport with customers and understanding their needs throughout their journey

• Drive, passion and energy in your role to deliver on sales 

About you:

• Long term commitment

• Good telephone manner 

• Ability to communicate effectively to meet patients/customer needs

• Confident working independently and within a team 

• Complete tasks, showing attention to detail

• Willing to learn

Please hand CV personally into store or email CV to info@benmirkin.co.uk